top of page

the BLUEPRINT

  • smgdashboard
  • COREOPSICON
  • FSAPPICON
  • cpaicon1

BE PEOPLE FIRST. BE FAN-LED. BE FEARLESS. BE DIFFERENT.

CAPTURE, SHARE, REPEAT.

Click one of the 3 icons below to get started.

TheShop_HomeIcons_126x125_shopFINAL.png

Capture Observations on the Experience, Customer Touch Points, & Standards

TheShop_HomeIcons_126x125_recap_FINAL.png

Recap of AC Restaurant Visit, Observations, Follow-ups,  People, & Coaching

TheShop_HomeIcons_126x125_summary_FINAL.png

ARL Multiple Visits/Days Recap, Observations, Follow-ups, Leadership Coaching

coreday1.png
Taco.png
StickerBag.png
Shield.png

core

2024 OPS Self scoring
 

FOOD FIRST, SERVICE ALWAYS.

Creating an inviting, seamless and satisfying experience- every visit!

Our work

VISIT PRINCIPLES & TIPS

ETIQUETTE

EXECUTION

  • Scheduled (if  announced)

  • Have a Purpose

  • Be On time

  • Bring Energy to the Team

  • Lead Situationally

  • Supportive, Not Directive

  • Teach them to See, Hear, & Feel

  • Help Them Problem Solve

CONTACT
bottom of page